We have the highest regard for our staff and ask that they be treated with the utmost respect at all times. If any patient acts in a violent manner, either physically or verbally, towards our GPs, staff employed by the GPs, any people engaged by the GPs or any other person present in the Practice or where services are provided, we have the right to remove that patient from our list
If at any time a member of staff feels threatened, we will have no choice but to contact the Police.
The surgery operates CCTV cameras and recording equipment in the public areas of the surgery. Telephone calss may be monitored for training purposes.