for Statement of Intent
PATIENTS ON LINE
We currently offer the facility for ordering your repeat prescriptions, booking, changing or cancelling appointments, viewing allergies and adverse reactions online. You can also use this service to request access to your medical records. This is via TPP SystmOne using our website www.tideswellsurgery.co.uk.
If you do not already have a username and password for this system you will need to register for them by calling into the practice to register in person.
You can also use the SystmOne Line app from your mobile :
The SystmOnline app is available for Apple and Android devices. It can be downloaded free of charge from the relevant app store.
The app allows patients to manage any aspect of their healthcare all from one place. It offers much of the same functionality as the online service.
The app has extra functionality to the online service to promote patient responsibility for their care. This additional functionality includes:
Dr Cox & Partners confirm that all systems are in place to allow patients to access booking, changing or cancelling appointments, ordering repeat prescriptions, view allergies and adverse reactions online.
We are working closely with our clinical software providers to develop appropriate systems for patients to request online access to their detailed coded records using a method that is secure and safeguards the best interests of the patient. We aim for this to be completed by 31st March 2016.