If you have a complaint or comment this can be made in a number of ways. You can contact the Practice Manager, by telephone, write a letter or by calling in at the surgery. We have a complaints procedure which you can download: Click here
Business Manager: Nick Derbyshire
By Email: firstname.lastname@example.org
By telephone: 01298 871396
You can also contact NHS England County Customer Contact Centre.
Po Box 16738
By telephone: 0300 311 22 33
If patients are not satisfied with the way their complaint has been dealt with by the provider or commissioner, they can contact the Parliamentary and Health Service Ombudsman (PHSO)
The Parliamentary and Health Service Ombudsman,
By Telephone: 0345 015 4033
Help and support is also available from your PALS on 0800 783 7279 - press 4
We also have a Comments/suggestions box in the waiting room, with some slips of paper and a pen if you wish make any comments or suggestions whilst visiting the surgery.