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Complaints and Comments

If you have a complaint or comment this can be made in a number of ways. You can contact the Practice Manager, by telephone, write a letter or by calling in at the surgery. We have a complaints procedure which you can download :  Click here

Practice Manager: Jayne Wharton 

By Email: jayne.wharton@nhs.net

By Post:

Tideswell Surgery
Parke Road
Tideswell
Buxton
Derbyshire
SK17 8NS

By telephone: 01298 871396

You can also contact NHS England County Customer Contact Centre.

Email: england.contactus.@nhs.net

By post:

NHS England
Po Box 16738
Redditch
B98 9PT

By telephone: 0300 311 22 33

If patients are not satisfied with the way their complaint has been dealt with by the provider or commissioner, they can contact the Parliamentary and Health Service Ombudsman (PHSO)

Email: phso.enquiries@ombudsman.org.uk

By Post:   

The Parliamentary and Health Service Ombudsman, Millbank Tower                                                                                                                                  Millbank                                                                                                                                                    London                                                                                                                                                    SW1P 4QP

By Telephone: 0345 015 4033

Help and support is also available from your PALS on 0800 783 7279 - press 4

We also have a Comments/suggestions box in the waiting room, with some slips of paper and a pen if you wish make any comments or suggestions whilst visiting the surgery.

Our practice is inspected by the Care Quality Commission (CQC) to ensure we are meeting essential standards of quality and safety.

This widget provides a summary of the results of the latest checks carried out by the CQC.

Your Neighbourhood Professionals. Just a Click Away!
Parke Road, Tideswell, Buxton, Derbyshire, SK17 8NS
Practice Website supplied by Oldroyd Publishing Group
Your Neighbourhood Professionals. Just a Click Away!
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